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Photo privacy

Where your child’s photo goes

Follow the photo from upload to deletion. Each step links to the relevant section of the Privacy Policy.

  1. 01

    Upload

    A parent or guardian submits a photo and story details. These inputs are used to prepare the story and available previews.

    Information collected →
  2. 02

    Processing

    Service providers process the inputs needed to create story text, illustrations and optional narration. Finished illustrated pages are generated after purchase.

    Service providers →
  3. 03

    Storage and access

    Photos and books are kept in private account storage. Signed-in access is checked before files are served.

    Storage and access →
  4. 04

    Retention and deletion

    You can delete a book or request account deletion. Print fulfilment and required purchase records can affect when some data is removed.

    Retention details →

Questions about a specific photo?

Contact us for help with your account or a deletion request.

Contact us →